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	<title>Musings of a Marketing Maven &#187; user experience</title>
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	<description>Christine Thompson&#62; What&#039;s on my mind: life and work</description>
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		<title>Google Adds Value to the iPhone</title>
		<link>http://christinethompson-blog.com/2007/12/06/google-adds-value-to-the-iphone_49/</link>
		<comments>http://christinethompson-blog.com/2007/12/06/google-adds-value-to-the-iphone_49/#comments</comments>
		<pubDate>Thu, 06 Dec 2007 23:50:19 +0000</pubDate>
		<dc:creator>Christine</dc:creator>
				<category><![CDATA[Tools & Technology]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[user experience]]></category>

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		<description><![CDATA[Mobile Insider&#8217;s Steve Smith confessed today to his &#8220;Google seduction&#8221; &#8212; a whole new level of experience that Google delivers to iPhone users via Google&#8217;s mobile-optimized services. First off, Google for iPhone excels at speed and efficiency, and the app shows how much this matters in pulling a user in. It Takes More Than Raw [...]]]></description>
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<p>Mobile Insider&#8217;s <a target="_blank" href="http://blogs.mediapost.com/mobile_insider/?p=140" title="Mobile Insider ">Steve Smith confessed today </a>to his &#8220;Google seduction&#8221; &#8212; a whole new level of experience that Google delivers to iPhone users via Google&#8217;s mobile-optimized services.</p>
<blockquote><p><font color="#333333">First off, Google for iPhone excels at speed and efficiency, and the app shows how much this matters in pulling a user in.</font></p></blockquote>
<p><span id="more-49"></span></p>
<h3></h3>
<h3>It Takes More Than Raw Network Speed</h3>
<p><font color="#333333">In my opinion the overall usability of the browsing experience makes all the difference in the world when it comes to mobile device adoption for online browsing. My prior experience with speed <em>sans usability</em> was not compelling.</font></p>
<p>Arguably, my Treo 700p, running at EV-DO speeds on Verizon&#8217;s network, should have offered a faster browsing experience than Apple&#8217;s iPhone on AT&amp;T&#8217;s slow-paced EDGE network.</p>
<h3>The &#8220;Whole Ecosystem&#8221; Has to be Optimized</h3>
<p>But the reality is, the speed that the user actually experiences has a great deal to do with how the whole browsing environment has been optimized for the particular mobile device.</p>
<p>Optimization has to occur within the client-side device (in this case, the iPhone), the mobile-optimized browser (Apple&#8217;s Safari), the web pages (Google&#8217;s), and the web application architecture. If there&#8217;s a glitch anywhere in that ecosystem, the user&#8217;s experience will be compromised.</p>
<p>In the Treo+Verizon case, there is hardly any optimization at any point in the ecosystem. I eventually gave up trying to get real-time traffic updates for Seattle, because I&#8217;d be well past the traffic jam before my Treo had even displayed the local traffic site. (The local site, run by a state government agency, doesn&#8217;t attempt to optimize for WAP interfaces. Therefore the Treo is generally unable render the traffic web page in any useful form.)</p>
<p>In contrast the iPhone affords a totally different mobile browsing and searching experience, for traffic reports and weather &#8212; and now Google services. Many web sites work very well on the iPhone &#8212; without any extra effort on the part of the website owner.</p>
<p>I think Apple&#8217;s reliance upon an optimized version of Safari plus the Web 2.0 architecture &#8212; over time &#8212; will prove to be a winning strategy, as others in the mobile services ecosystem race to catch to the standard of excellence that Google and Apple have demonstrated with the iPhone. This will set a whole new level of user expectations.</p>
<p>As the Mobile Insider concludes:</p>
<blockquote><p><font color="#333333">Now obviously, an iPhone Web app works at an unfair advantage when compared to most handset interfaces. The touch screen, screen real estate, and simple mechanics of the Web 2.0 &#8230; interface make it easier to design speed and simplicity into this format than the more challenging handset.</font></p>
<p><font color="#333333">&#8230;But the fact of the matter is that Google&#8217;s iPhone app reeled me in.</font></p></blockquote>
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		<title>A Hybrid Notebook</title>
		<link>http://christinethompson-blog.com/2007/12/01/a-hybrid-notebook_47/</link>
		<comments>http://christinethompson-blog.com/2007/12/01/a-hybrid-notebook_47/#comments</comments>
		<pubDate>Sat, 01 Dec 2007 20:04:20 +0000</pubDate>
		<dc:creator>Christine</dc:creator>
				<category><![CDATA[Tools & Technology]]></category>
		<category><![CDATA[Leopard]]></category>
		<category><![CDATA[Mac OS X]]></category>
		<category><![CDATA[user experience]]></category>
		<category><![CDATA[Vista]]></category>

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		<description><![CDATA[It&#8217;s taken longer to get here than expected, but I can now run either Windows Vista or Mac OS X Leopard from my MacBook Pro. What a treat &#8212; both operating systems on a single notebook that weighs less than 6 pounds. This will be a great convenience when traveling to work at a client&#8217;s [...]]]></description>
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<p>It&#8217;s taken longer to get here than expected, but I can now run either Windows Vista or Mac OS X Leopard from my MacBook Pro. What a treat &#8212; both operating systems on a single notebook that weighs less than 6 pounds. This will be a great convenience when traveling to work at a client&#8217;s office.</p>
<p>Better yet, Vista runs faster, more smoothly, and with better video support on Apple&#8217;s device than the laptop I bought 18 months ago from Alienware. Somehow, Alienware and Nvidia just couldn&#8217;t be bothered to update the graphics drivers on the Alienware device.</p>
<p>Once again, Apple trumps all other tech vendors for quality of user experience&#8230;</p>
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